Privacy Policy

Last Updated: June 30, 2026

At Radhyam Royale, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose and safeguard your information when you visit https://www.radhyamroyale.com.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Name
Email address
Phone number
Billing address
Shipping address
Order history
Payment transaction details (excluding complete card details)
IP address
Browser information
Device information
Cookies and website usage data

2. How We Use Your Information

Your information is used to:

Process and fulfill orders
Deliver products
Provide customer support
Respond to inquiries
Prevent fraud
Improve our website and services
Send order confirmations and shipping updates
Comply with legal obligations
Send promotional emails (only where permitted or with your consent)

3. Payment Information

Payments are securely processed by trusted third-party payment gateways such as Cashfree, Razorpay, Stripe, PayPal or other authorized payment providers.

We do not store your complete debit card, credit card or banking information on our servers.

4. Cookies

We use cookies and similar technologies to:

Remember your preferences
Maintain your shopping cart
Analyze website traffic
Improve website performance
Measure marketing effectiveness
Provide personalized shopping experiences

You may disable cookies through your browser settings; however, certain website features may not function properly.

5. Analytics & Marketing

We may use services including:

Google Analytics
Google Ads
Meta (Facebook & Instagram) Pixel
Google Search Console
Email marketing platforms

These services help us understand website performance and improve our customer experience.

6. Sharing Your Information

We do not sell your personal information.

Your information may be shared only with:

Courier partners
Payment gateways
Cloud hosting providers
Government authorities where legally required
Professional advisors where necessary

We require our service providers to protect your personal information appropriately.

7. Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Comply with legal requirements
Resolve disputes
Maintain accounting records
Prevent fraud

Once no longer required, your information will be securely deleted or anonymized where appropriate.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent
Object to certain processing activities
Request restriction of processing
Receive a copy of your personal data
Request data portability where applicable

9. GDPR (European Union)

If you are located within the European Economic Area (EEA), your personal data is processed in accordance with the General Data Protection Regulation (GDPR).

We process personal data only where we have a lawful basis, including contract performance, legal obligations, legitimate interests or your consent.

10. India’s Digital Personal Data Protection Act (DPDP)

For customers in India, we process personal data in accordance with the Digital Personal Data Protection Act, 2023.

You may request access, correction, updating or deletion of your personal data, subject to applicable legal requirements.

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have rights including:

Know what personal information we collect
Request deletion of your personal information
Correct inaccurate information
Limit certain uses of sensitive personal information where applicable
Exercise these rights without discrimination

12. Children’s Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

13. Data Security

We implement reasonable technical and organizational measures including SSL encryption, secure hosting and restricted access to protect your information.

While we strive to protect your data, no method of transmission over the Internet is completely secure.

14. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

15. International Data Transfers

Your information may be processed or stored in countries other than your own where our trusted service providers operate.

Where required, we implement appropriate safeguards for international data transfers.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes become effective immediately upon publication on this page.

17. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through our Contact Us page.