Shipping & Delivery Policy

Last Updated: June 30, 2026

At Radhyam Royale, we are committed to delivering your order safely, securely, and as quickly as possible. Every saree is carefully inspected and packaged to ensure it reaches you in excellent condition.

Please read our Shipping & Delivery Policy before placing your order.

1. Order Processing

All orders are processed after successful payment confirmation.

Orders are processed Monday to Saturday (excluding public holidays).
Most ready-to-ship products are dispatched within 1–3 business days.
During festive seasons or sale events, processing may take slightly longer.
Orders placed after business hours will be processed on the next working day.

2. Domestic Shipping (India)

We ship across India using trusted courier partners.
Estimated delivery time is 3–7 business days after dispatch.
Remote locations may require additional delivery time.
Shipping charges (if applicable) are displayed during checkout.
Free shipping may be offered during promotional campaigns or above a specified order value.

3. International Shipping

We proudly ship to customers around the world.

International delivery typically takes 7–15 business days after dispatch.
Delivery times vary depending on destination country and customs clearance.
Shipping charges are automatically calculated during checkout.
Some countries may have shipping restrictions beyond our control.

4. Courier Partners

Depending on your destination, your order may be shipped through one of our trusted logistics partners, including:

Delhivery
Blue Dart
DTDC
FedEx
DHL Express
UPS
India Post / Speed Post (for selected locations)

5. Order Tracking

Once your order has been dispatched, you will receive:

Order confirmation email
Shipping confirmation email
Tracking number
Courier partner details
Estimated delivery date (where available)

Tracking information generally becomes active within 24 hours after dispatch.

6. Packaging

Every order is carefully packed using premium packaging materials to protect your saree during transit.

Our packaging is designed to minimize wrinkles, moisture exposure and transit damage.

7. Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to:

Weather conditions
Natural disasters
Public holidays
Customs inspections
Remote delivery locations
High order volumes
Courier operational delays
Government regulations

Such delays are beyond the control of Radhyam Royale.

8. Customs Duties & Taxes

International customers are responsible for any customs duties, import taxes, VAT, GST or local government charges imposed by their destination country.

These charges are not included in the product price or shipping charges unless specifically stated during checkout.

9. Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before placing an order.

Radhyam Royale is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

10. Failed Delivery Attempts

If delivery cannot be completed because:

The customer is unavailable
An incorrect address was provided
The package is refused
Repeated delivery attempts fail

the package may be returned to us by the courier partner.

Additional shipping charges may apply for re-dispatch.

11. Split Shipments

If your order contains multiple products with different availability dates, we may ship them separately to reduce your waiting time.

You will receive separate tracking information for each shipment where applicable.

12. Made-to-Order & Pre-Order Products

Some products may be handcrafted or made to order.

Such products require additional preparation time, which will be clearly mentioned on the product page.

Estimated dispatch times for these products may range from 10–25 business days depending on the design and craftsmanship involved.

13. Delivery Confirmation

Orders are considered delivered once confirmed by the courier partner.

If you believe your order has been marked as delivered but has not been received, please contact us within 48 hours so we can assist in investigating the shipment.

14. Shipping Restrictions

We reserve the right to refuse shipment to locations where delivery is restricted by law, sanctions, courier limitations or safety concerns.

15. Need Assistance?

If you have any questions regarding shipping, delivery or tracking, please contact our Customer Support team through our Contact Us page.

We are committed to ensuring your shopping experience with Radhyam Royale is smooth, secure and enjoyable.